Effective Date: June 30, 2025
At Rice Cart, customer satisfaction is our priority. We maintain a transparent return and refund policy for your convenience.
Returns
We accept returns only in the following cases:
You received a damaged or defective product
The product delivered is different from what was ordered
To be eligible, you must:
Notify us within 48 hours ( 2 days ) of receiving the product
Ensure the item is unused, with original tags and packaging
Refunds
Once your returned item is inspected and approved, we will initiate a refund:
Prepaid orders will be refunded to the original payment method
COD orders may be refunded via bank transfer
Refunds are typically credited within 7–10 business days after approval.
Exchanges
We currently do not offer direct product exchanges. You may return the item (if eligible) and place a new order.
Contact for Returns/Refunds
To initiate a return or report an issue, please contact:
📞 +91 90080 01516
📧 amithenterprises2017@gmail.com
Include your order details and photographs (if applicable) for quicker assistance.
Shipping Policy
All the products will be delivered within 7- 10 days